RETURN POLICY
Last updated April 12, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please contact us at 876-672-9641/860-730-4365 or visit our store at the address below: and include your proof of purchase, then mail your return to the following address:
Prince D'Bruce
Attn: Returns
3A Central Avenue.
Shop 1, Vision Plaza
Kingston
Jamaica
Please also see the address for our imminent U.S location:
1077 Silas Deane Hwy
Unit #232
Wethersfield, CT 06109
Tel: 860-730-4365
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● LIGHTED CANDLES
● USED BODY BUTTERS
● LOTIONS
● BEARD BALMS
● SCRUBS
● MASSAGE OILS
● GRAPE SEED OILS
● Any other items that are used and cannot be resold
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Labels must be intact
● Damaged containers are unacceptable
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
876-672-9641 | 860-730-4365